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Shipping Information

All orders are shipped via UPS. Delivery charges are based on the total value of your product cost. Orders placed before 12:00pm (Pacific Time) will ship out that same day Monday - Friday. Orders placed after 12:00pm (Pacific Time) will ship out the following business day!

Overnight Orders are time sensitive - Please note that orders placed after 12:00pm (Pacific Time) are not guaranteed for next day delivery due to UPS departing flight schedules.

PetMountain.com insures all our packages at no additional charge to protect you as our customer! You are protected against any loss or damage due to transit!

Restrictions:
We Do  Not ship to Hawaii or Alaska - If you place an order through your PayPal account and ship to HI or AK - your order will be canceled!

We Do Not ship to P.O. Boxes - Please enter a valid street address during checkout!

Total Order AmountGround

3-5 business days
Expedited

2-3 business days
Overnight

1 business day
$00.00 - $10.00$7.49$14.95$29.95
$10.01 - $20.00$7.95
$15.95$31.95
$20.01 - $30.00$8.95
$17.95$35.95
$30.01 - $40.00$9.95
$19.95$39.95
$40.01 - $50.00$10.95$21.95$43.95
$50.01 - $60.00$11.95
$23.95$47.95
$60.01 - $80.00$12.95$25.95$51.95
$80.01 - $100.00$13.95$27.95$55.95
$100.01 - $120.00$14.95$29.95$59.95
$120.01 - $150.00$16.95$33.95$67.95
$150.01 and above$19.95 FREE SHIPPING
$55.95$109.95

 

UPS Shipping Map:

 

UPS Tracking:
To track your package just use the UPS tracking number you received upon confirmation of your order: www.UPS.com. You can also call 1-800-PICK-UPS (742-5877).

Order Status:
You can also check your order status and track your package on PetMountain.com > Order Status. Simply enter your Order # and your e-mail address to pull up your order and track your package.