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Shipping & Promotions


Coupon Codes:

Sign-up for our weekly emails to receive exclusive coupons and early access to our daily sales. Simply sign-up your email below in the footer of our website, click submit and enjoy 10% off - maximum discount $10 off your first purchase by applying your coupon code at checkout. At this time we do not offer coupons on orders shipping internationally or to Hawaii & Alaska.


Free Shipping at $75:

PetMountain offers free saver shipping - (5-8 Business Days) on all orders with a sub-total over $75 shipping within the 48 contiguous United States. No coupon codes are required, simply add items to your cart until you unlock free saver shipping. Shipping rates start at $6.99 and are determined by the sub-total and by the shipping method selected. Your shipping charges will be displayed on our cart and checkout page prior to submitting your order. At this time we do not offer free shipping on orders shipping internationally or to Hawaii & Alaska.


48 Contiguous USA Shipping Policy:

We use FedEx to ship within the 48 contiguous United States. We do not ship to PO Boxes, APO, FPO, or DPO addresses. Orders placed before 12 noon PST Monday-Friday will ship that same day excluding all major holidays. The weekday after shipment is counted as the first day in transit. Saver shipping utilizes FedEx SmartPost where the U.S. Postal Service is used for final delivery. If your shipping address does not accept deliveries from the U.S. Postal Service then we recommend selecting FedEx Ground, Express or Overnight shipping.


International, Hawaii & Alaska Shipping Policy:

We use "International Checkout" for all orders shipping to an international address or to Hawaii & Alaska. We do not ship to PO Boxes, APO, FPO, or DPO addresses. Orders placed before 10:00am PST Monday-Friday will ship that same day excluding all major holidays. You have the choice of Standard Shipping - (8-20 Business Days) or Priority Shipping - (4-10 Business Days).The weekday after shipment is counted as the first day in transit. A tracking number will be emailed for your records.


Low Price Guarantee:

You deserve to always pay the lowest price online when shopping with PetMountain. If you find a lower price online simply call us at 1-888-373-8686 with the competitor website and model number prior to placing your order and we will match the total price for you! We reserve the right to refuse requests that cannot be verified or appear to be misrepresented or fraudulent.


Low Price Guarantee Guidelines:
1. New items only.
2. Coupons are not applicable.
3. Price adjustments will be honored for online stores only.
4. The total price of the item including taxes, handling, shipping and any additional charges will be calculated to ensure you pay the lowest price.


No Sales Tax:

We are required by law to charge sales tax on orders shipping to an address within California. You will not pay sales tax if you are shipping internationally or to an address within the USA - excluding California.