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Smile Guarantee


When You're Happy, We're Happy:

PetMountain believes in providing our customers with the highest quality of pet products and backs them with our Smile Guarantee. If, for any reason, you are not satisfied, we will make it right by offering you a solution that meets your needs, within the terms of our 60-Day Return Policy.


We pride ourselves on offering our customers excellent service with a smile. We welcome you to view what our customers are saying and invite you to review our customer service awards and accomplishments.Your satisfaction is extremely important to us, if you need to reach us for any reason please contact Customer Service for assistance.


Google Customer Reviews - Read Customer Reviews

Better Business Bureau - View A+ BBB Accredited Business Rating

Bizrate Circle of Excellence - Read Bizrate Certified Reviews


PetMountain Happy Guarantee
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