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Shipping Policy


Free Shipping at $75:

PetMountain offers free saver shipping - (5-8 Business Days) on all orders with a sub-total over $75 shipping within the 48 contiguous United States. No coupon codes are required, simply add items to your cart until you unlock free saver shipping. Shipping rates start at $6.99 and are determined by the sub-total and by the shipping method selected. Your shipping charges will be displayed on our cart and checkout page prior to submitting your order. At this time we do not offer free shipping on orders shipping internationally or to Hawaii & Alaska.


48 Contiguous USA Shipping Policy:

We use FedEx to ship within the 48 contiguous United States. We do not ship to Hawaii, Alaska, Internationally, PO Boxes, APO, FPO, or DPO addresses. Orders placed before 12 noon PST Monday-Friday will ship that same day excluding all major holidays. The weekday after shipment is counted as the first day in transit. Saver shipping utilizes FedEx SmartPost where the U.S. Postal Service is used for final delivery. If your shipping address does not accept deliveries from the U.S. Postal Service then we recommend selecting FedEx Ground, Express or Overnight shipping.

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