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Shipping & Promotions

Memorial Day Shipping Schedule:

We will be closed on Monday - May 28, 2012 in observance of the Memorial Day weekend. Please note that any order placed after 12:00 noon PST on May 18, 2012 will ship the following business day on May 29th or 30th. If your order is time sensitive we recommend upgrading the shipping service for speedy delivery. Have a fun holiday weekend!








SUB-TOTAL

SAVER
(5-8 Business Days)

GROUND
(2-5 Business Days)

EXPEDITED
(2-3 Business Days)

OVERNIGHT
(1 Business Day)

HAWAII & ALASKA
(2-5 Business Days)
$0.01 - $25.00 $6.99 $8.99 $16.99 $24.99 $16.99
$25.01 - $50.00 $7.99 $10.99 $19.99 $29.99 $19.99
$50.01 - $75.00 $8.99 $12.99 $24.99 $34.99 $24.99
$75.01 - $100.00 $9.99 $14.99 $29.99 $39.99 $29.99
$100.01 and above
 10% 15% 30% 40% 30%

 


Free Shipping & Delivery:

Enjoy free shipping on any order with a sub-total over $75. Simply enter coupon code: FREE at checkout for Free Saver Shipping - (5-8 Business Days - not guaranteed). Only one coupon can be used per order. Free shipping excludes HI & AK.

Orders placed before 12:00 noon (PST) Monday - Friday usually ship the same day. Orders placed after 12:00 noon (PST) will ship the following business day. We only ship within the United States at this time!

FedEx has partnered with the USPS to offer our customers FedEx SmartPost to ensure on-time delivery at affordable shipping rates. Our Saver Shipping utilizes FedEx SmartPost for all packages under 9 lbs and are delivered in the last leg of transit via United States Postal Service. If you need your package faster on a guaranteed date we recommend upgrading your shipping service to FedEx Ground, Expedited or Overnight services. Business Days are Monday through Friday excluding all major holidays. Saturday and Sunday are not considered business days. The day your order ships is not considered a day in transit. A tracking number will be emailed to you for your convenience.

FedEx Tracking: www.fedex.com/tracking
FedEx Phone #: 1-800-463-3339


Low Price Guarantee:

Shop with confidence at Pet Mountain with our low price guarantee. Simply call us at 1-888-373-8686 with the competitor website and model number prior to placing your order and we will beat the price for you!

  • Typographical errors will not be matched.
  • Item must be new (not refurbished or reconditioned).
  • At this time, price adjustments will be honored only for online stores.
  • All price adjusting is at the discretion of Pet Mountain and is subject to change at any time.
  • The price considered will be the total price of the item including Taxes and Shipping Charges, if applicable.


No Sales Tax:

Pay no sales tax if your order is shipping within the United States - (Excluding California). We are required by law to collect sales tax on orders shipped to California. Sales tax will be added to your order total and displayed on your order confirmation.