Pet Mountain insures all our UPS packages at no additional charge to protect you as our customer against any loss or damage while to transit! Orders placed BEFORE 2:00pm (Eastern Time) will ship out that same day Monday - Friday. Orders placed AFTER 2:00pm (Eastern Time) will ship out the following business day! NOTE: UPS DOES NOT ship to P.O. Boxes or Military APO Addresses.
FREE SHIPPING - (Terms & Conditions)
UNITED STATES - SHIPPING CHART
| Total Order Amount | Ground 3-5 business days | Expedited 2-3 business days | Overnight 1 business day | (HI and AK) Ground Only 3-5 business days |
|---|---|---|---|---|
| $00.00 - $25.00 | $8.99 | $24.99 | $49.99 | $21.99 |
| $25.01 - $50.00 | $10.99 | $29.99 | $54.99 | $26.99 |
| $50.01 - $75.00 | $12.99 | $34.99 | $59.99 | $31.99 |
| $75.01 - $99.00 | $14.99 | $44.99 | $64.99 | $39.99 |
| $99.01 - and above | 45% | 65% | 40% |

ORDER TRACKING (You have 2 Choices):
1) You can track your package through our site by entering your Order # and your e-mail address to view your order history and track your packages! Simply go to: Order Status
2) To track your package use the UPS tracking number we sent to your e-mail when your order shipped. Go to www.UPS.com and enter your tracking number to view your package progress. Or you can call 1-800-PICK-UPS (724-5877).